Virtual Mail/Professional Address

All benefits of the “Basic membership” plus:

  • A Professional Physical Address for use with your business and to use on your Google Business listing, Google maps, city licensing, website, marketing and more. Get the appearance of “leasing an office” without the overhead.
  • A place for client drop-off and pickup – clients can leave items for you at your virtual office location and visa versa. You always have staff available to ensure your clients are taken care of *small fee
  • A place for mail and general correspondence: Business mail and packages are sent to your virtual address, where they are safely stored for collection
  • A way to keep your home private: Publish your business address on your email footer, website, business cards and letterhead.
  • A venue for meetings and touchdown work: Virtual Offices operate out of physical office buildings with onsite meeting rooms and flexible day offices, which you can rent by the hour, half-day or full day. We even have training rooms and an event center!


Additional Mail Package Add-On’s (small fees apply)

    Our Virtual Mail package membership provides a professional business address so a work-from-home (or car) professional is perceived to have an office in our class A professional building on their Google listing and websites. Also using the professional address for their business mail and packages establishes a safe mailing system and keeps business continuity as the address always remains the same–even if they decide to move residences.

    Your business can list your Albuquerque, NM, virtual mailing address on all correspondence and packaging. You can enjoy the benefits of virtual mail services without the need for your own physical address. If you run an ecommerce, mobile, or home-based business, our business mailing address solutions are ideal for you and always affordable! Plus, you’ll have access to your mailbox 24/7 at our secure mail location.

    Office Alternatives understands the changing landscape of Albuquerque’s business community. Increasing numbers of businesses are downsizing and business owners and operators are working from home or online. Even so, to project a traditional professional image, they can still benefit from a business address. That’s where our virtual mail services come in. You can adopt our virtual mailing address to help your business to stand out from the competition.

    We also offer other virtual services for our members. We accept packages from major couriers like UPS, FedEx, USPS, and private delivery services. We can sign for your packages and keep them secure until you’re ready to pick them up.


  • Is there a fee for parking?

    No, all parking is free and there’s plenty of it onsite

  • Can I access my office on the weekends or at night?

    Yes, as a tenant member of Office Alternatives and an office renter, you will have a building security card to access your office day and night.

  • Can I use the building office address to receive mail?

    Yes absolutely! That’s a perk.

  • Do the office rentals include administrative services?

    Yes for a small fee, you may outsource your business’ administrative needs or telephone reception. A copier/printer is available pay per click and billed to your monthly invoice.

  • Is there a contract or lease?

    It depends. We offer month-to-month in some of our spaces and a 12-month minimum lease in others. Check with the onsite manager at each location.

  • Are the offices furnished or unfurnished?

    Mostly unfurnished yet we do have a few offices open up on occasion with furniture for an extra fee. Check with the site manager.

  • Is there a discount if I sign a lease?

    That decision is up the site managers and varies on market conditions. Please contact our offices.

  • Are the offices all-inclusive?

    Yes, they include internet, a phone, coffee, utilities, a receptionist up front, janitorial, pest control and more!

  • How much is an office?

    The answer depends on many factors including location, amenities such as windows, outside access doors, interior, square footage…and other factors. Call us today for a tour.

  • What is meant by “Virtual office?

    A virtual office or also known as Virtual Services, gives businesses that usually work-from-home or on the road a physical address and office-related services without the overhead of a long lease and administrative staff. With a virtual office, employees can work from anywhere but still have things like a professional mailing address, phone answering services, meeting rooms, and administrative services.

  • Why get Virtual Mail versus a PO Box?

    Using Office Alternatives’ address as your business address has several advantages. First you are able to have our Class A Professional Office building pull up when someone types your business name or finds into Google or other search engines instead of your personal home or a PO Box. This gives your business a professional image. Secondly, many advertising sites and Google, will not allow you to use a PO Box thus you will end up using your personal home address regretfully. Lastly, having a professional place to receive important mail and packages ensures these items are safe and secure. Nowadays with theft and fraud, this option provides peace and security.

  • Do I get an assigned PO Box Number?

    Yes and No. As a virtual office/mail client, you use our building address with no box publicly. Internally, we sort and deliver your mail to our internal “box” whereby you have keys and can access your box 24/7.

  • What if I cannot check my mail?

    Just call or email us. We can check your mail and email you the contents. You also have the option of paying to forward your mail to you if you're out of town.

  • Is there a limit to the number or size of packages I receive?

    We encourage customers to limit large packages such as furniture, large printers and equipment. We are not set to receive such items and they could incur at extra charge. We also charge $3 per day for each large package left after three days.

  • Can I leave items for my customers to pick up at your office?

    Yes! We have many customers who use our office reception as a mediator to leave items for their clients to pickup. We charge a small administrative fee for this service.

  • Are you a commercial agent for the US Postal Service?

    Yes we are a Legal USPS Federal Commercial Registered Agent.

  • Can I use your professional address to register my LLC?

    We do sell an LLC registered agent service on top of the virtual mail package for a nominal fee. This package is ONLY for the Secretary of State site and does not include use of our address for other purposes.

  • What is the cancellation policy?

    We require a one-month written (email) notice to cancel services.

  • What happens when I cancel my service?

    Your mail will not be forwarded. You can pay a low fee to have us hold it until all critical business interactions have your updated address. If not, the mail is returned.

  • What’s the difference between an answering service and a virtual telephone receptionist?

    Answering services are often impersonal and state “I’m just an answering service.” They are not perceived as a member of your business. At Office Alternatives, our receptionists present themselves as an extended member of your team.

  • What can my receptionist do?

    Office Alternatives’ receptionists answer your company’s calls with the desire to delight and wow your clients. They can answer the calls within 4 rings, connect calls to you and your staff as directed (Cell, Voicemail, Another number), take messages, screen your calls, return calls on your behalf, answer some common questions your company gets, and take messages to email or text you.

  • What number do you use? How does it work?

    You can forward your company phone number to Office Alternatives (usually*87), port your number to us, or we can give you a phone number for a low price

  • How long does it take to get setup?

    Once setup, we start answering calls within hours for your business and handling the calls as directed. Setup is usually within 2 business days.

  • Is there a contract?

    No, our services are month to month with a one month cancellation notice

  • How do you answer the calls if you’re virtual?

    Typically, the call is answered by a virtual receptionist with a greeting you choose or a standard greeting. The receptionist asks for the caller’s name and reason or calling. The receptionist contacts you or your team members as directed. You will know it’s one one of your OA answered calls by seeing our name as the caller ID. You can then screen the call and ask the receptionist to redirect it to another team member, your voicemail, take a message etc. If accepting the call, the call is transferred immediately. If you decline the call, the receptionist handles as you direct.

  • How do you know if I am available to take calls?

    You can update your status daily even hourly by calling us or emailing us any time during the work day or keep a standing set of instructions on file with us

  • Does Voicemail come with this service?

    Yes, we can assign you your own VM box and even email you the file to play as an audio wav. file.

  • What if I have two businesses? Can they share the service?

    Yes as long as your greeting can remain simple enough to state and your calls easy to handle.

  • Do you handle NON-New Mexico businesses?

    We can answer 8-5 Monday - Friday in Mountain time. We can provide a non-NM phone number but we cannot change our answering hours.

  • How many people can the training room hold?

    Great question. The room can hold up to 35 theater style chairs beside each other without tables. Depending on the configuration needed with tables, we accommodate up to 25 comfortably with space.

  • Can you accommodate catering for my event?

    Yes, we offer private coffee and tea service, snack packs and can arrange boxed lunches for your event.

  • Can you accommodate off-hours such as early morning, evenings, or weekends?

    Yes, with pre-arrangement and an extra service charge, we can make arrangements off-hours.

  • Do both locations have a coworking space?

    Yes, we have a small cafe at the West side with 4 desks and we have a large space at the Lang location. Day passes are available.

  • Is there a fee for using the coworking space?

    It depends. Discuss with the Site manager what is available to you today.

  • Can I access the coworking space 24/7.

    Depending on your business need, we have made specialized passes that authorize access of the space during off hours. Discuss with the Site manager at that location.

  • Do you have food and drinks at the Coworking lounge?

    We have coffee and filtered water free of charge.

  • How much does it cost to rent a conference room?

    Office Alternatives has day offices and small conference rooms for as little as $15 per hour for members. We also have medium and large board rooms and a training room.

  • How do I reserve an hourly space?

    As a member, you may call us, email us or reserve using the Member Portal from our website. If you’re not a member, you may call or email us directly and we will gladly book your space for you.

  • Can I rent hourly space long-term such as a full week or month?

    Yes, we have clients who need the space for a week to four weeks at a time and have rented our hourly space. Contact us today to discuss your needs

  • Do you have projectors or flat panel screens?

    Both locations have projectors and some of our hourly rooms have flat panels to plug directly into.

  • What is your cleanliness procedure between rentals?

    All of our rooms are sanitized with commercial sanitizer between renters.

  • Can you accommodate off-hours such as early morning, evenings, or weekends?

    Yes, with pre-arrangement and an extra service charge, we can make arrangements off-hours.

News/specials: Sign up in February and get one month free!

Skip to content