Frequently Asked Questions
We’ve tried to address the typical questions you may have about using our facilities and services. If we’ve missed something, please contact us.
1. What’s the minimum contract length for office space or a meeting
room?
There is none! We know how important flexibility (and cash
flow) is to your growing business — so you can use our facilities on an as
needed basis. We offer several options — by the hour, day, week, or month. You
can even just walk—in. It’s that easy.
2. What about set-up fees?
We don’t charge set-up fees.
Our goal is to make it as easy as possible for you to work with us.
3. How much notice do you require for reserving space?
We’d like as much as you can give us, to ensure availability and that we’ve
anticipated all your service needs. However, we know that life happens so we’ll
do our best to help on short notice. And, you can always walk-in — if we’ve got
the space available, it’s yours!
4. What if I need space after-hours?
No problem! Our
normal business hours are 8:00 to 5:00 Monday through Friday, but we’re always
happy to help you — whenever you need an office or meeting space. And,
with our custom art work and designer décor, Office Alternatives is also a great
place for your after—hours client appreciation events or networking meetings.
5. Can I make a standing reservation — for example, the first
Thursday of every month?
Of course! A number of our clients do just
that for their client meetings and seminars.
6. What about telephone support — can I keep my existing phone
number?
Certainly. We simply port your number to our state—of—the
art Nortel system. And, our professional receptionists will answer your calls
with that personal touch that’s so important to maintaining your professional
image. Or, if you prefer, we can give you a dedicated number with personalized
answering.
7. I’ve already got voice mail — whats the advantage of phone
receptionists?
Studies show that the two biggest complaints people
have about calling businesses (of any size) are: One, being forced to jump
through hoops (enter 1 for this, enter 2 for that, etc.) and, Two, being
automatically sent to voice mail, with no way to reach a live person.
We can spare you and your callers the awful game of phone tag, which often leads to lost opportunities and customers. Live phone reception can reduce telephone tag by as much as 90% — increasing your productivity and enhancing your business image.
8. What are your member services?
Our business hosting
package includes address and mail service, package receipt, front desk
receptionists, and use of our common areas during business hours. In addition,
youll get special rates on offices and meeting space as well as specials on dry
cleaning, florist services and couriers. And, you can select how you wish to pay
— in 40 hour increments, five—day weeks, by month or an annual contract.
9. Do you take credit cards?
Absolutely. Or, we can bill
you — whichever works best.
10. What if I need catering?
We can handle all the
arrangements — just tell us your budget and schedule and we’ll take it from
there. We can also order lunch in for last minute working meetings — just let
our receptionist know.
11. What about furniture?
We can provide whatever you
need — or advise you on where to go to best suit your budget and image. And, you
can always bring your own.